We collect information you provide directly to us, such as your email address, city, and DUPR skill rating when you join our waitlist. We also collect information you provide when creating an app profile, including your name, photos, location, DUPR skill rating, bio, and clinic or event information you choose to post. We may collect usage data, device identifiers, and analytics information when you use the app.
We use the information we collect to provide, maintain, and improve our services, communicate with you about products and services, send you technical notices and support messages, and respond to your comments and questions.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements.
If you are a verified Phinn coach, your public profile information — including your name, photo, bio, location, and upcoming clinic availability — may be displayed on the Phinn website (getphinn.com) so that players can discover and contact you. This information reflects only what you have chosen to add to your profile.
You can opt out at any time by toggling off "Show my profile on phinn.app" in your Coach Settings. Changes take effect immediately.
California residents may also exercise their rights under the California Consumer Privacy Act (CCPA) by contacting us at hello@getphinn.com.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@getphinn.com.
If you have any questions about this Privacy Policy, please contact us at hello@getphinn.com.
Phinn has a zero-tolerance policy for any content or behavior that sexually exploits or abuses children.
Prohibited conduct includes:
Violations result in immediate permanent account termination.
How we handle CSAM: If Phinn becomes aware of child sexual abuse material on our platform, we remove it immediately, permanently ban the offending account, and report it to the National Center for Missing and Exploited Children (NCMEC) via CyberTipline as required by US federal law (18 U.S.C. § 2258A). We cooperate fully with law enforcement.
In-app reporting: Every profile includes a built-in Report feature. Tap the menu on any profile or post and select "Report" to flag child safety concerns.
Compliance: Phinn complies with COPPA and all applicable child safety laws. Phinn is not directed at children under 13 and does not knowingly collect data from users under 13.
Child safety contact: safety@getphinn.com — we respond within 24 hours. For emergencies involving a child in immediate danger, contact local law enforcement immediately.
Last updated: April 2026